Skip to content
Delivering Japanese stationery from Kyoto to all over the world!
Delivering Japanese stationery from Kyoto to all over the world!

Description based on the Specified Commercial Transactions Act

Store name: OfficeJapan Office Japan
Seller: Egg'n Nest Co., Ltd.
Representative: NakaiTakato
Address: Egg'n Nest Co., Ltd., 600-8427, 316-2 Tamatsushima-cho, Shimogyo-ku, Kyoto-shi, Kyoto Prefecture, Kawaminami Building 6F, Japan 
Phone number: 0753510187
Email address: shop@office-japan.jp
Sales price: As stated on the site product page
Necessary charges other than product price: Shipping fee, cash on delivery fee, payment fee, etc.
Payment method: Credit card payment, cash on delivery, convenience store deferred payment, bank transfer, Paypal, corporate deferred payment

■Required fees other than the product

shipping cost

・Courier delivery
The cost is 650 yen (tax included) per order.


*Delivery to Hokkaido is 1,100 yen (tax included), delivery to Okinawa is 2,200 yen (tax included)

Additional charges may apply for delivery to remote islands.

・Yu-Packet
A flat rate of 350 yen (tax included) per order nationwide.


Payment period: Within about 1 month from order


Product delivery time: Within one week after payment for credit card payment, bank transfer, Paypal, and cash on delivery, and within one week before payment for convenience store deferred payment and corporate deferred payment.


Product delivery method: Delivery by Sagawa Express, Japan Post, Seino Transport, Fukuyama Transport, Yamato Transport, DHL, or Fedex.


Regarding returns, defective products, cancellations, and return deadlines:

We will replace damaged or defective items. We apologize for the inconvenience, but please contact us by email or phone within one week after receiving the product.

We cannot accept returns or exchanges of products that have been opened, used, or due to customer convenience. note that.

■About order cancellation
Except for product defects, we do not accept returns or exchanges due to customer convenience.
Please carefully check the product contents, quantity, etc. before purchasing.


◆About canceling orders before the product arrives

If you wish to cancel your order, please contact us as soon as possible.
If paying by bank or postal transfer, please contact us before making the payment.
For credit card payments and cash on delivery,
We will prepare the delivery as soon as we confirm the details of your order, so please contact us as soon as possible.
*Depending on the timing, we may not be able to accept cancellations.

*Please note that if payment is not received within one week after placing your order via bank transfer or postal transfer,
Please note that your order will be automatically treated as a cancellation.


◆About canceling orders after receiving the product

・In case of damaged or defective products
Please inform us of the damage or defective condition.
We will replace it after confirmation.
We apologize for the inconvenience, but
Please notify us of damage or defect by email or phone within one week after receiving the product.
Please contact us.

・Products after opening or due to customer's convenience
We apologize for the inconvenience, but we cannot accept your request.
When purchasing, please carefully check the size, color, quantity, etc.
stomach.