Seller: Office Japan
Representative Director: Nakai Takato
Location: EggnNest Co., Ltd., 600-8427, Kyoto Prefecture, 316-2 Tamazushimacho, Shimogyo-ku, Kyoto City, Kyoto Prefecture, Kawaminami Building 6F, Japan
Phone number: 0753510187
Email address: shop@office-japan.jp
Sales price: As stated on the site product page
Required fees other than product prices: shipping, cash on delivery fees, payment fees, etc.
Payment methods: Credit card payment, cash on delivery, convenience store deferred payment, bank transfer, Paypal, and legalistic deferred payment
Payment period: within about one month of order
Delivery date: Credit card payment, bank transfer, Paypal, and cash on delivery are accepted after payment; convenience store deferred payment and legal deferred payment before payment
Delivery method: Delivery by either Sagawa Express, Japan Post, Seino Transportation, Fukuyama Transportation, Yamato Transport, DHL, or Fedex
Regarding returns, defective products, cancellations and returns deadlines:
Damaged or defective products will be replaced. We apologize for the inconvenience, but please contact us by email or phone within one week of receiving the product.
We cannot accept returns or exchanges after opening, after use, or due to customer convenience. note that.
■About order cancellation
We do not accept returns or exchanges due to customer convenience, except for defective products.
Please make sure to check the product contents, quantity, etc. carefully before purchasing.
◆Cancellation of orders before product arrives
If you wish to cancel your order, please contact us as soon as possible.
If you pay by bank or postal transfer, please contact us before making your payment.
For credit card payments and cash on delivery,
Once we have confirmed your order, we will prepare for delivery, so please contact us as soon as possible.
*Cancellations may not be accepted depending on the timing
*Please note that if you do not receive payment within one week after placing your order via bank transfer or postal transfer,
Please note that the cancellation will be automatically processed.
◆Cancellation of orders after product arrives
・In the case of damaged or defective products
Please let us know the condition of damage or defectiveness.
We will replace it after confirming it.
Sorry for the trouble,
Please send an email or phone within one week of receiving the product to indicate damage or defect.
Please contact us.
・If the product has been opened or due to customer's convenience
We apologize, but we are unable to accept your request.
When purchasing, please check the size, color, quantity, etc. carefully.
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